Frequently Asked Questions
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Kalaz Psychology provides psychological therapy and support for adults, adolescents, and school-aged children, as well as parents. Areas of support include anxiety, depression and mood, stress and burnout, trauma and difficult life experiences, neurodivergence and executive functioning, relationships and self-esteem, parenting and family support, and high control and religious trauma experiences.
Appointments are available at Coorparoo, Brisbane, and via Telehealth across Australia.
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Yes. I work with school-aged children, adolescents, and their families, with support tailored to the young person’s age, developmental needs, and circumstances.
For children aged 10 and under, I generally work closely with parents and caregivers, as they are often best placed to understand and support change in everyday life. Together, we can make sense of what may be happening for your child, including emotions, needs, behaviours, and experiences that may be driving their responses. Direct work with the child may also be included where appropriate.
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Yes. Telehealth psychology appointments are available across Australia.
Telehealth can be a flexible option if you prefer to attend online, live outside Brisbane, or find it easier to fit appointments around work, family, or other commitments. Before your appointment, you will receive a secure link to join your session.
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No. You don’t need a referral to make an appointment and can attend as a private-paying client.
If you would like to claim a Medicare rebate, you will need an eligible referral, such as a Mental health Treatment Plan from your GP.
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If you’d like to make. an appointment please get in touch through the Contact page and provide a few brief details about what you’re looking for support with.
I’ll then contact you to answer any questions, discuss whether Kalaz Psychology may be a suitable fit, and arrange an appointment if you’d like to proceed.
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Your first appointment is a chance for us to begin getting to know each other and to talk about what has brought you to therapy, what is important to you, and what you would like support with.
You don’t need to know exactly what to say or have everything worked out before you come. We can work out where to start together.
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Appointments are generally 50-60 minutes.
How often we meet will depend on your individual needs, circumstances, and what we are working on together. Some people attend fortnightly, while others may attend more or less frequently. We can discuss what is likely to work best for you within the first few appointments.
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What you discuss in therapy is confidential, and your personal information is handled in accordance with professional and legal requirements.
There are some circumstances where confidentiality may need to be broken, such as when there are serious concerns about safety or where disclosure is required by law. These limits, along with how your information is handled, will be explained to you as part of the consent process before therapy begins.
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Fees very depending on the type of appointment and how services are funded.
Payment is generally due on the day of the appointment unless alternative billing arrangements apply. Further information about fees, Medicare rebates, NDIS funding, and private health insurance is available on the Services & Fees page.
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If you have an eligible referral, you may be able to claim a Medicare rebate for psychology appointments. Under the Better Access initiative, eligible clients can receive Medicare rebates for. up to 10 psychology sessions per calendar year.
More information about Medicare rebates is available on the Services & Fees page.
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Some private health insurers provide rebates for psychology services, depending on your level of cover.
Please check directly with your insurer to confirm whether psychology is included in your policy and what rebate may apply.
Private health insurance and Medicare rebates cannot be claimed for the same appointment.
More information is available on the Services & Fees page.
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Psychology services may be available where they are an appropriate support within your NDIS plan. Kalaz Psychology works with self-managed and plan-managed NDIS participants.
Fees for NDIS-funded services are based on the applicable NDIS pricing arrangements. More information is available on the Services & Fees page.
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Reports, letters, and other written documentation may be avilable where appropriate. If you require written documentation, please discuss this with me so we can clarify what is needed and whether I am able to provide it.
Any associated fees will be discussed with you before the work begins.
More information is available on the Services & Fees page.
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I understand that sometimes plans change and appointments may need to be cancelled or rescheduled. If you need to make a change to your appointment, please provide as much notice as possible.
Cancellation fees may apply when insufficient notice is provided. Further information about cancellations and rescheduling is available on the Services & Fees page.
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If you are unwell and potentially contagious, please do not attend the clinic in person.
If you feel well enough to participate in your appointment, your session may be able to be changed to Telehealth, even at short notice. Please get in touch as soon as possible so we can discuss the best option for you.
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One client parking space is available at the clinic, subject to availability. There is also plenty of parking nearby at Coorparoo Square, diagonally across the road.
If you are attending for the first time, you may find it helpful to arrive a little early to allow time to find parking and locate the clinic.
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Kalaz Psychology is not an emergency or crisis service, and emails, phone messages, and website enquiries are not monitored continuously.
If you need immediate or urgent support, please visit the Contact page for information about emergency and crisis support options.